SMS PRIVACY POLICY


At Patridge Commercial Alignments, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard your information when you interact with us via SMS text messaging. By opting into our SMS service, you agree to the collection and use of your information as described in this policy.


1. Information We Collect

When you sign up for or engage with our SMS service, we may collect the following information:

  • Phone Number: We collect your phone number to send you SMS messages.
  • Message Content: Any text you send to us via SMS, including replies or inquiries, may be collected.
  • Consent and Preferences: Your opt-in consent and preferences related to the types of messages you wish to receive.


2. How We Use Your Information

Your personal information may be used for the following purposes:

  • To send promotional messages, updates, and important notifications related to our products and services.
  • To respond to customer service inquiries or feedback sent via SMS.
  • To communicate with you regarding transactional matters, such as order updates, appointments, or other business-related messages.


3. Opt-In and Opt-Out

  • Opt-In: By providing your phone number and consenting to receive SMS communications, you agree to receive messages from Patridge Commercial Alignments.
  • Opt-Out: You may opt out of receiving SMS messages at any time by replying with "STOP" or following the instructions provided in any SMS message we send you. Upon opting out, we will no longer send you promotional messages, but we may still contact you for transactional purposes.


4. Message Frequency

The frequency of messages may vary depending on the nature of your interaction with us. You will not receive more than [Insert Max Frequency, e.g., 5 messages per month], unless you explicitly request additional messages or consent to a higher frequency.


5. Message and Data Rates

Standard message and data rates may apply for any SMS messages sent to or received from you. Please check with your mobile service provider for more details on these rates.


6. Data Security

We implement reasonable measures to protect your personal information, including the use of secure data transmission methods. However, no method of electronic communication is entirely secure, and we cannot guarantee the absolute security of your information.


7. Third-Party Providers

We may use third-party service providers to facilitate the SMS messaging service, such as SMS platform providers, who may have access to your phone number and message content to help deliver our messages. These third-party providers are obligated to maintain the confidentiality of your information.


8. Data Retention

We will retain your phone number and other personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Once your data is no longer necessary, we will delete it in accordance with our data retention policies.


9. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information with third-party vendors and service providers who help us operate our SMS system, but these third parties are bound by confidentiality agreements and are not permitted to use your data for any other purpose.


10. Your Rights

You have the right to access, correct, and delete your personal information. You can exercise these rights by contacting us directly at [Insert Contact Email or Phone Number]. You may also update your communication preferences by opting out or modifying your contact preferences as per the instructions provided in the SMS.


11. Changes to this Privacy Policy

We may update this SMS Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Any changes to this policy will be posted on this page with an updated "Effective Date." By continuing to receive SMS messages after changes are made, you agree to the updated policy.


12. Contact Us

If you have any questions or concerns about this SMS Privacy Policy or our practices, please contact us at:


Patridge Commercial Alignments
 6101 Warehouse Way Sacramento, CA 95826
Phone: 916-306-7100
Email: office@patridgetires.com


By engaging with us via SMS, you acknowledge that you have read and understood this SMS Privacy Policy and agree to the terms described herein.